Switching CRMs

How to Import Your Follow Up Boss Contacts

Moving from Follow Up Boss to Deal Sherpa Agent takes one CSV file. Export your contacts, upload the file, check how each column was matched, and import. Tags, notes and to-do dates come across, and any column without a matching field is saved in a note. 7-day free trial, no card required.

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The leads list in Deal Sherpa Agent with each contact's stage and next to-do
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What comes across from your CSV

In your fileIn Deal Sherpa Agent
NamesFull name, or first and last name columns
Phone numbersEvery phone column is kept (Phone 1, Phone 2 …). Numbers that are not 10 digits are written into a note
EmailThe first valid email address
AddressesProperty address, city, state and ZIP, and a mailing address
Stage or statusKept as a tag on the contact (for example "Old status: Past Client") and in the import note
TagsEvery tag, from one or several columns (comma separated is fine)
NotesEach notes column becomes a note, line breaks kept
Next to-do and due dateThe to-do keeps its date: overdue stays overdue. A date with no name becomes "Follow up"
Assigned toKept on the contact
Anything elseSaved word for word in an import note on the contact, so nothing is lost
1

Export a CSV

Export your contacts as a CSV file from Follow Up Boss. Their help center explains where the export is.

2

Upload it

In Deal Sherpa Agent, open Upload a list and drop the file in. Each column is matched to a field by its name.

3

Check and import

Change any column match that is wrong, look at the preview, then import. Re-running the same file skips anyone already imported.

Inside Deal Sherpa Agent

The CRM that follows up for you

Boards

Sellers and buyers, each on their own board

Sellers move through New lead, Appointment set, Listing signed, Active, Under contract, Closed. Buyers move through New buyer, Showing, Offer out, Under contract, Closed. Drag a card when a deal moves and the board stays current.

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The Sellers board in Deal Sherpa Agent with leads in New lead, Appointment set and Listing signed
Follow-up

Every follow-up scheduled for you

Move a card and its next to-do is booked. Actions shows what is overdue, due today and scheduled, split into calls, texts and emails, so you know who to reach first.

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The Actions screen in Deal Sherpa Agent: overdue, due today and scheduled follow-ups, split into calls, texts and emails
Your clients

Everything about a client on one page

The stage, the next follow-up, phone numbers, notes and the activity history sit together, so you are never digging for the last conversation.

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A client's page in Deal Sherpa Agent with the stage bar, the next follow-up and contact details
Email drips

Email drips that run while you work

Starter plans like Speed to Lead, New Buyer and New Seller are ready to edit. Emails go out in your name, and a plan can start on its own when a lead reaches a stage.

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Email drip plans in Deal Sherpa Agent such as Speed to Lead, New Buyer and New Seller

Step 1: export your contacts as a CSV

Export your contacts as a CSV file from Follow Up Boss (see their help center for where the export lives and what it includes). If you end up with an Excel file instead, open it and use Save As, CSV. The importer reads comma, semicolon and tab separated files, up to 20,000 rows per file; split a bigger export into several files.

Step 2: upload the file

Start your trial, then open the Upload a list page and drop the file in (or click to choose it). Nothing is imported yet.

Step 3: check the columns

Every column in your file is matched to a field by its name: First Name, Last Name, Email, Phone, Stage, Tags, Notes, Assigned To and similar names are recognized. You see each column with an example value and the field it goes to, and you can change any of them. A column left on "Keep in import note" is saved word for word in a note on the contact. If your file has a due-date column, make sure it is set as the to-do due date so each to-do keeps its date.

Step 4: look at the preview, then import

Before anything is written, the page shows how many contacts will come across, how many have a phone, and how many to-dos are overdue, due today or later. The first few contacts are shown as they will look. Rows with no name, address or phone are skipped, and a row that repeats one already in the file is skipped too.

No follow-up sequence is started by the import. If you want contacts that had no to-do to get one, tick the box that gives them their stage's usual to-do, starting today. Leave it off to bring them across exactly as they were.

Duplicates and re-runs

Uploading the same file twice does not make copies: anyone already imported is skipped. A contact already in your account with the same street address and ZIP is left as it is. If an import stops part way, run it again and it carries on.

After the import

Every imported contact is tagged Imported, and its old stage is kept as a tag, so you can see where each person stood in your old CRM. Keep your old account until you are happy, and keep a copy of the export.

Follow Up Boss is a trademark of its owner and is not affiliated with DealSherpa.

What Deal Sherpa Agent costs

$49/month or $470/year (save 20%). 7-day free trial, no card required. Details are on the pricing page.

Questions

How do I export contacts from Follow Up Boss?

Export them as a CSV file from Follow Up Boss. Their help center has the current steps.

Will my tags and notes come across?

Yes. Tags from one or several columns are kept, each notes column becomes a note, and your old stage is kept as a tag.

Do to-dos keep their dates?

Yes. A to-do keeps the date it had in your file, so an overdue one stays overdue. A to-do with no date is due today.

What happens to columns that do not match a field?

They are saved word for word in an import note on the contact, so nothing is lost.

What if I upload the same file twice?

Contacts already imported are skipped, so you will not get duplicates.

How many contacts can I import?

Up to 20,000 rows per file. Split a larger export into several files.

Is DealSherpa affiliated with Follow Up Boss?

No. Follow Up Boss is a trademark of its owner and is not affiliated with DealSherpa.

Bring your contacts. Keep your dates.

Import a CSV, then let every stage book its own follow-up. $49/month.

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